Our story
Seeing the need and seizing the opportunities that comes with new technology we have been part of shaping the customer experience evolution for decades.
How it started
A long, long time ago, in 2003, before smartphones, the safest way to communicate was to send paper by mail. That's when we created a print hub that enabled companies to connect their business systems and quickly produce millions of personalized and relevant printed documents and forms in a uniform way.
The day things shifted
In April 2007, we held an iPhone in our hands for the first time. We immediately saw the potential. But also the threats. Clinging on to print and paper would take us nowhere.
That's why we invented the world's first cloud-based, secure digital mailbox service – Brevo. We built it on a new cloud platform from Microsoft called Azure. Very few knew what Azure was then. We sold Brevo to a competing mailbox service (Kivra) in 2013.
At that time, Brevo was one of the biggest digital mailbox services in the world. And we're very proud of that. It was also one of the first mission-critical applications approved by an EU country (Sweden) for storing sensitive personal information in the cloud.
Our mission is improving your customer communication
Because the mission has always been to help our customers improve their customer communication we have expanded from a powerful customer communication management (CCM) solution with secure cloud-based archiving and distribution solutions, and eSign services to also be a fully-fledged customer experience management (CXM) platform for smart online dialogs.
And in that evolution, gradually helping customers shift from paper-based touch to online dialogs.
Since 2003, large insurance companies, banks, government agencies, and membership organizations have trusted us for their business-critical communication. But we believe great customer communication should be available for all organizations, big or small.
Actually, it's more than a belief. It's reality. From enterprise to SME’s, businesses of all sizes rely on the same platform to handle all their written communication — Centerpoint, the communications experience platform for everyone.
We're aspirational, have decades of experience, and want to be the leading CXM provider. And we are passionate about providing the most flexible and futureproof solutions - helping you work smarter and creating greater experiences for your customers.
It's a fun ride. You should join.
